Assalamualaikum.
Are you well?
Yes, I am well. Are you well?
Yes, yes, I am.
Faria is with us. Faria mainly provides technical support.
Assalamualaikum.
Hello, Assalamualaikum. How are you?
Yes.
Hello.
So, we have a feature in our hands. We will go through it step by step, one by one. But before that, we will start our work on the sales area.
Okay. This is a massive feature, okay? Sales area. This is a lot like configuration, you know. It's the configuration process of our sales setup. Okay? Basically, through this, the salespersons across all of Bangladesh are aligned, the sales areas are aligned, okay? We will see that very thing today.
Okay. A lot of noise is coming from the background.
Sorry. A lot of noise is coming from the background.
Yes, actually, my… the sound is a bit much. Besides, construction work is going on around us, so that's why a bit more noise is coming. Will it be a problem?
No. Will you be doing the demonstration or will Faria?
I will do it.
Okay, you will do it. If you could, because if multiple sounds come to my ear, I can't hear the sound. It's not your problem, it's my problem.
Yes, I understand.
Alright. Faria, are you on a PC?
No sir, due to neck pain, I can't really use the PC much today.
Oh, okay, okay. Then I'll have to do it.
Then you can tell your colleague to speak a bit more quietly.
Okay.
Okay, okay.
So, what you said will be needed. So, we are doing a second numbering on this document. So that we can understand which thing, how many sections, how many elements this is divided into. Okay? And since we will have to work on each one in detail in the future, for that reason, we will have to do this. So, just give me a second of your time. I just… two minutes, one minute will be needed for me to do this thing.
Please.
You have nine individual sections, if I may say so. Nine individual elements. I am sharing my screen.
Okay, just a second.
Okay. Can my screen be seen?
Yes. It can be seen.
Yes, it can be seen.
So, from the very beginning, if I identify them for you, from the very beginning to the end, you have nine individual sections. And within these nine sections, there are 69 individual features. So, now, which one you want to do, I will add another column here.
Okay. Yes, I understand. Our feature groups, we call them feature groups. The parts we will look at today are the sales area configuration. And along with that, today, we will look at another small thing next to it, which is the sales slab. This one. We will look at these two today. Okay? The sales area and if there is time, we will move on to the monthly delivery plan. That's a bit big. Okay? These three, if we look at a bit more, it will be convenient for us.
No, no problem. I am here.
Okay. Then you share your screen. I am turning off my screen share. The thing is, for tracking, we will need this thing to know what we are actually doing.
Right, right.
Okay.
Okay. Okay, I am… you can share your screen and start.
Okay. I am sharing my screen.
It can probably be seen now.
Alright, sorry. This is our initial login page, okay? Our ERP's initial login page. So, the feature we will look at today is Sales Area Management. That is, we are looking at this centered on Pharma. A big part of it is the sales area, meaning their business market, how they have aligned and organized it here, we will see that very thing. Okay? This is a big part of the SD. Okay? We will look at that a bit. Okay? For this, we have a dedicated role. Since this is something that requires very high-level access, among the higher-most roles, one role is Distribution Management. Distribution Manager, okay? That role can basically access this. We will log in with that person. Okay? We are looking at this in the test environment, okay? Since there is a factor of data interaction, we are looking at it in the test environment. Okay? Alright, we logged in.
Alright. Our Ajoy Kumar Biswas, this is our Pharma's Distribution Manager. On his left panel, the menus that are accessible, among them is a configuration, which only he can access. Okay? Alright. So, here is the Sales Area. Okay? And since he is in the pharma sector, okay? Here, we can see the market of all of Bangladesh. Okay? And the sales area is like this, let me brief you a bit, maybe you know, that the whole of Bangladesh is seen as one sales market, but for management, it is divided into several parts. Okay? The first one is Bangladesh, okay? This is at the topmost level. Within that, it is divided into some zones. Okay? And that zone is narrowed down to the region level. That region is then narrowed down to the area level. And the area level is narrowed down to the territory level. And after the territory, it is narrowed down a bit more, which we call a micro union. Okay? This is the smallest circle of a sales point. So, here, at every layer, their salespersons are aligned. Okay? For example, the lowest-most one, the micro union, several micro unions are combined to form a territory. One territory is declared. In that territory, basically, one salesperson is assigned. And their salesperson's hierarchy, the person with the lowest designation is the Medical Information Officer, MIO. He basically is in control of a territory. So, like this, multiple territories are combined to declare an area. There, one person is appointed as a manager. He controls the MIOs of multiple territories. And similarly, by mapping multiple areas, a region is declared, where a regional manager is posted. He controls those area managers. In this way, the hierarchy goes all the way up to the national level, which includes the sales manager. Okay? We will look at that very thing. On our left panel, this screen that you see, there we saw a sales area named Bangladesh. That is the topmost one. Okay? It covers all of Bangladesh. If I click here, then we see on the right side, that Bangladesh, its code we are considering as BD. And on the right side, there are quite a few of your... your categorized data that we have brought here. For example, which sales force is active here, okay? Then here, market, sales center, accounts, user location, geographic, and promo tools category. In this way, it is divided into seven sections. Currently, in our first version, we can keep this in mind, in the first version, the parts we have released, among them is the sales force, which we can say that it covers 90% of their business process, the way they control it. We haven't yet received a very clear picture of the market from them, from which we can meet the requirements, so that is still pending. The sales center is also the same. The sales center is also the same, we still haven't received that kind of requirement for which we can enhance this. Accounts, same, okay? This is also pending for us. And the user location, we have been able to do. Okay? We will talk about the user location. We won't talk about the geographic one, but we will talk about the promo tools. So, in our first version, what we were able to give are sales force, user location, and promo tools category. And in our next version, Faria, please note this, in our next version, this data will be there, in the sales area, how we will control the market, how we will arrange the sales center here and see the data, and accounts, okay? We will have to sit with our stakeholders for this, take their requirements, and go into further development. Okay? Alright, so I'll just take a note.
I'll just pause here. That is, in your version 0.1, you said what has been done, and in version 0.2, what will be done. Now, for version 0.2, requirement analysis has not been done yet, has it? No, it hasn't been done yet. Okay, but in the future, you want to extend this. Yes. Okay, then what we need to do, which I had said before, is that the document we are creating now, within that document, for each of these things you are talking about, a document needs to be created. That we are doing this, and this is leading to the final this. Yes. Then what will happen is our tracking and when we do it in the future, we will be able to easily pull the document and see what decision we had made and what we want to do now. Right. Okay? Okay. You can continue.
Alright, alright. So, as I was saying, here we have several usable data. We manage the sales force, we manage the user location, and we manage the promo tools here. So, now we will go into a little bit of detail. Like this one, a sales area, we can see the whole of Bangladesh. Its particulars at the top, we can edit them as needed. Okay? We can edit them as needed. We can set its code, change its name, add a description, we can define its business units here, what the business unit will be in this sales area, what its headquarter type will be, base, HQ, or OS. And in this sales area, what kind of customers we align with, etc., we can show here. Now let's narrow it down a bit and go inside, then we will understand it a bit better. Okay? So, look, we will go to, let's say, division three. Division three, okay? Inside it, you see, there are two parts. We will take zone five. This is a zone. Okay? When we divided Bangladesh, look there, we divided it into multiple divisions. Meaning, we divided Bangladesh into six divisions. Okay? Then we went inside a specific division and saw that it was divided into two zones. We divided division three into two zones. And here in division three, there is one active sales force who controls it. He is at the Deputy Sales Manager level. Okay? He is there, and we have kept his manager's information here. Okay? So, and here are some of his particulars. We will operate on each of these things. Okay? And we will operate on each of these parts. Okay? We will narrow it down a bit more to make it easier to understand. We entered a zone, zone five, and after entering, okay, we saw here what the situation is. We will narrow down zone five a bit more and enter DHK2. And after entering DHK2, which is Dhaka 2, I saw that a regional manager is active here, who reports to Helal MD Asafur Rahman. Okay? And here we... sorry... he is at the sales level. He reports to him. Okay? And here, we will just look a little. He is a regional sales manager. He basically controls the sales of a region. Under this region, there are multiple areas, and under them, there are multiple sales force MIOs. Okay? Alright. So, coming here, we will do some work. What work will we do? Here we first saw that we can edit a specific sales area. Okay? Edit it and... and its... you know... several... your related data we can control. Okay? And here we control the business unit, we control the headquarter type. Here, by headquarter type, I mean, let me define it, here we have base, XOS, and OS. Okay? OS means outstation. Okay? Meaning, base is... this is very close to the depot, from where day by day delivery can be given and the sales force can come back. And XOS is, which is maybe a bit remote area where day-by-day delivery is not possible. If you order today, the order will reach tomorrow. Meaning the delivery will reach. Okay? And by OS, outstation, it means our delivery man has to stay there. Okay? So, we have to declare these things, what kind of headquarter type it is. Okay? Where will we find these? When we go to place an order, when we look at a customer, analyze them, then we will see which sales area this customer is in, which region he is in. Meaning, which sales area? A customer is always at a territory level. From that territory's hierarchy, going up, we reach a region. Okay? And where it is. Okay? And what is his headquarter type. It's defined there. Okay? Why is it there? Because those who are going there, the delivery persons, we have to give them a delivery allowance, okay? And we offer a diet allowance. This is controlled by setting up the market in this way. Okay? So, many interconnected processes and data are mapped with this. Alright. So here we come and control these. We control these pieces of information. Then, here we have another part, user location. Mr. Yasir Arafat is in charge of this region, and we have provided a very good thing here to Pharma, although it is currently off. What we are doing is, we are controlling every sales force. Mr. Yasir Arafat, sitting at his screen, can very easily see where the people under him are, be it the area manager or the MIOs, where they are, what their current location is. We do real-time tracking. Okay? This is that thing. See, these points that you are seeing, your blue-blue points, okay? The blue points are an MIO. And the yellow ones are an area manager. And Mr. Yasir Arafat himself is an RSM. Okay? So here, if we uncheck the MIO, then the MIO's information is gone. Under him, the area managers who are there, okay, we can see them here. We can see their location. Okay? And if we want, we have the opportunity to zoom in and see, and at the same time, if we click on him, it will be seen that we will get data. Okay? We will get his route. Okay? Where he went from where, okay? We will get the route. Okay? Completely, this data we... we collect through our app from them. Okay? See, there is a route. Okay? So, this Mr. Showkot Hossain, he is an area manager who is under Yasir Arafat. He... his daily movement, okay? From where to where it is happening. Okay? Okay? This is happening in a specific area. Okay? He is constantly moving. And here we can generate a report with a start date and an end date wise, and it can be downloaded. Okay? So, we can capture this data. Okay? And here, if we want, we can see it MIO-wise. There are many MIOs here, as we can see. Here, if we click, one MIO is Mohammad Shahidullah. Okay? And same as this, we can track his detailed route. Okay? This is something we use here. Alright, so we saw that a specific sales force is there in a specific sales area, and he can track everyone under him. Okay? We are seeing this. And here we have a promo tools category. Okay? What this means is, in Pharma, what happens is, the PMD, every month, offers some products promotionally to doctors. Let's say, gifts or samples or literature, anything. So, to control this, where what kind of thing will go, okay? This is categorized. Okay? It's categorized. So, within that categorization, there are multiple products. For example, here, there are two categories, RSM PCO and PCO Indoor. So, in RSM PCO, there might be 10 types of gifts. In PCO Indoor, there are some again. Okay? So, this is defined here. If this is defined, then we can see its impact when we go to promo tools management. So, this, this sales area, the feature I'm talking about, this basically manages and carries a configurational master data, and this, our, out of all the features we have, it has an impact on almost 60% of the features. This data here. Okay? It's interconnected. Okay? With this data, I can control where the user will work, in which market they will work, which product they will get, what kind of promotional tools they will get, okay? What kind of customer they will be able to see, what the customer's market will be like. It can all be controlled from here. So, it has a big impact. Okay? So, this is, we saw it at a glance, this. I'll show some more things now, let's look at the operations. What are the operations? Suppose, we saw at the beginning that we can control the sales area, we can control its information. Okay? Right next to it, you see, there's an "Add User" button. Okay? Add User. What does "Add User" mean? Here we can create a user if we want. Okay? We can create a user. So, this, currently, when our HR part is done, then we won't need this place. Okay? Then it will be controlled automatically by our HR module. Next to it, you see, there's an "Assign." Assign. This "Assign," we will see in another sales area because here it's a bit dynamic, so I will see. And next to each of these sales forces, you see, there are three buttons. One is "Transfer," one is "Employee Clearance," and one is "Employee Inactivation." Okay? We will look at these. Okay? Let's narrow it down a bit. Since he is at a bit of a higher level, if we change him here, it will have a totally big impact. So, let's go to Dhaka 2. Under this zone, under the region, sorry, we are already in Dhaka 2. Inside Dhaka 2, you see, these are each an area. Okay? Under the region, it's an area. We will go to Bangladesh Eye Hospital, Dhanmondi. Let's go there. In this area, it is seen that five more people are working. These five people are MIOs. Okay? If we take 01, then it will be seen that an MIO named Mahbubul Alam is working in Baridhara 1. Okay? He works. He is an MIO, and he is Touhidul Islam, who is the Area Manager of this Dhaka 2. This is Touhidul Islam, his reporting person. And this Touhidul Islam's reporting person is Yasir Arafat, who is at the region level. Okay? Let's go to DHQ 201. Touhidul Islam, he is an Area Manager, and under him, at DHQ 20101, a territory, an MIO named Mahmudul Alam is there. Okay? So, coming here, let's do a little work, a little dynamic work. This Mahmudul Alam, okay? We will transfer him. Okay? We will transfer him. Let's see dynamically. We will see 20101 and also 20102. Okay? In 2, there is a person named MD Abu Sayed Joardar working. Okay? He is also under Touhidul Islam. Okay? Let's do a little work here. We will transfer him from 20101. A transfer order has come. Okay? Transfer order has come. So, our Distribution Manager, he controls this. What will he do? He will go to that specific territory where Mahmudul Alam is, and after going there, he will transfer him. Okay? Let's do a transfer. We'll transfer him. So, after transferring, since we are transferring, that means he has an activation in some other place. Okay? There is an activation. Maybe he is going somewhere else. Okay? So, in the case of transfer, look, we will define where we will do it, whether he will stay in Dhaka or go to Faridpur or Dinajpur. Okay? So, wherever the transfer is, if that place is selected, then slowly, since he is still an MIO, it means his transfer will be to another territory. Okay? We will just do a little, let's say, Mymensingh. Okay? Then you see, an area, then it came to this, then territory. We will do it in which territory, that will come. After selecting it and saving it, he will be transferred here. Okay? He will be transferred. Okay? So, his... all of his things from this territory will be shifted to that area. Okay? Alright, so we'll do this a bit. But before that, there are two more points given below. "Swap Sales Force" and "Promote Sales Force." "Swap" means, as we are transferring, that means what? In one territory, our marketing strategy is there, that is, one MIO can work. That means, where we are transferring him, that place surely has someone else. Then we might have to transfer him too. If it's a case where, no, I am bringing him to my place and sending the person I selected over there, in that case, what will we do? We will do "Swap Sales Force." Swap Sales Force, okay? Let's look at this operation a bit. Then we will come to "Promote." Okay? Alright, so since we are doing a swap, it means where am I doing it? I am in Dhaka 2. I am in Dhaka 2. Okay? Then we will swap 201 and we... currently, the person I have with me is from 20101. Okay? What I will do is, I will swap him with someone in 20102. Where a person named Joardar is active. Okay? Now if I do the swap and save, then let's see what happens. Alright, I saw it. And...
There's a screen issue.
It should have happened. The screen hasn't refreshed for some reason. I will see later. Touhidul Islam, Mahmudul Alam, I transferred him and in 20102, okay, and Abu Joardar is there. Okay, there is a bit of a problem here.
Let's transfer Abu Yusuf. Since this is the test environment, sometimes some things...
Mahmudul... this should be...
Alright, I'll just see. Abu Yusuf Khan.
Okay. What I will do is I will transfer him.
Alright.
Alright. So there's a problem here, a little error is happening. Since our test environment has some data anomalies, this error is occurring. Yes, yes, yes. Okay. Let me...
So, the error is a problem. Okay? But this is our operational side, it's fine, it works. Okay? There is no operational problem. Okay? If we... here... actually, doing it in production would be foolish. Okay? There is no problem here. Okay? So, but we can, if we want, we can add them one by one under him. Maybe a region was created, okay? Or some area was created, or some territory, okay? We can create them in this way. Okay? I'll go to another one and see.
Here, I'll just finally look at this a bit. But in our... you know, it's fine. It works well in production. It's okay in production. Okay, here our test has some... some conditions are being violated. Anyway, this is... what I am showing is that from the left side, you can add a new sales area, okay? Nicely. Okay? This can be controlled. And its details can be controlled. And which sales force will work there, that can be done. We can swap the sales force, transfer them, promote them. At the same time, the user location, meaning where the sales forces of my this sales area are, we can see that, track them, track their route. And geographically, we can map a specific area of a sales area in that map. Add it, edit it. At the same time, we can align the promo tools. Okay? So, this is the total sales area's, you know, an overview I gave you. Okay? So, I think this is sufficient. If there's anything else you want to know, please, we can discuss it a little here.
Okay. Thank you, Sumon bhai. I have a few questions. The questions are, number one, this board that you showed me, Sales Arena, right? The elements of this Sales Arena board, one is the function. If I say the top-level function is, say, DV-01. Okay? Division 01. Its top level is, say, BD Bangladesh. Right? Now, this tree that you are showing, BD Bangladesh, this might, in the future, instead of Bangladesh, another territory of yours might come. It could be UK, it could be Spain, it could be India. Yes. Okay? Plus, under each country, there is a territory. Under the territory, there are sub-levels, then more sub-levels. This whole methodology that you are showing me here, is there any documentation for it with you? For example, the functions you have added here in a page, Sales Force, Market, Sales Center, Accounts, User Location, Geography, Promo Tools Category. To maintain this, do you have any specific document or anything? We have a user manual for this. A user manual is there. A user manual is there, but for development, specifically, for example, which item is related to which, which item works how, if an item has an error, where to go to fix it. Is there anything for these things, any documentation, say, a relational diagram, or other things that we need, is any of that done? I am not criticizing, I am asking so that in the future, this... then we will have to address it. Right, right. Here, let me tell you a little, we have developed this ERP, okay? This is just a small feature, of SD, okay? So, the way we have done these, okay, our manpower, team size, our timeline that was there, okay? Within that, if we had created very nicely oriented documentation and stayed with it, then this work would have been delayed a lot. No, no, I am not saying to criticize, I am asking if there is or not. If it's delayed or ahead, that's something we'll see later. Yes, that's right. So, we haven't done it like that, okay? So, now, those of us who are here, we, with our exploratory approach, we are catching any problem that arises immediately. We are catching it with our exploratory approach, and then we are debugging it, we are finding the root cause, and fixing it. Okay, that's fine. My question was that, and I got the answer. That means, if I confirm this, that for this work you are doing, there is no specific, well-structured document. Then, my next question is, then, on what basis have you added these elements here? Okay. This is, we have an SRS that was probably shared with you, okay? That is a roughly high-level one, okay? It's not so narrowed down and descriptive there, okay, from which you can create requirements, there is no such opportunity, but there, they had a demand for these things, and we tried to prioritize which one should be given first. Okay? Suppose, for example, our geography. Okay? This is a less priority issue. Because there's not much work to be done with this. I created it, it might be useful in the future, it might not be. User location. It might be needed sometimes, it might not be needed sometimes. Okay? So, it's not necessary. But, the sales force needs to be managed. So, what we took for their MVP is, within the sales area, our sales force must be managed. That means, the sales force has to be transferred, or they have to resign. So, this is a first priority. Like, these three things are first priority. Then, what is there? A new sales area will be added for us. Give that. Then we, holding onto these, step by step, did the work. And what the market will be like, what the sales center will be like, that is defined at a very high level in the SRS. For that, we will have to re-sit with the stakeholders, that how do you want to see this. Then we will adapt it. Okay? Okay. Now, my next question is, now that you are doing this, after doing this, the stakeholder meeting that you have, have you done it? That you are developing this, you are using it, and this thing that you have done, how dynamic is it? It's not something you can control from the admin side. That means, even if it's dynamic, you have to hardcode it. No, this is totally dynamic. No, no. Now, for example, this feature of Bangladesh that you added. In this Bangladesh, you are assigning a division. This is dynamic. Now, this Bangladesh division, you have hardcoded this. It's not like you can add it from the backend. For creating this, is there any panel? Here, Bangladesh is considered the absolute parent, okay? The top. After that, everything else, you see, can be created. Each one can be created. That's what I am saying. For example, now, if another territory is added here, I am asking you the question based on that, just to understand the thing. For example, you have this Bangladesh, you have linked it with the database manually, not automatically. After that, the things are automatic for you. Yes, master data. Okay? It comes, and after that, we can keep creating the rest. Okay, after that, the things are automated for you. Now, for example, when, instead of this Bangladesh, when I... for example, if you close this top-level tree, instead of Bangladesh, here, for example, your Sri Lanka operation is there, or your Maldives operation is there. So, if I have to add that, what do I have to do? Do I have to add it manually and then link it to your Oracle database? No, no. When our system is taken by someone, although our admin part will have this finally, when we are onboarding a stakeholder, a stakeholder signs up. Suppose, when we sign up on Facebook, okay? Then I have to give some essential data. Before that, Facebook prepares my page. I mean, the system is created then, right? The system is not with me before that. I have to sign up. I understand what you're saying. When this comes, okay? Then I can, I can totally, okay, I can go to my... You mean to the database. A while ago, for example, I have a question. For example, you added a user in the database. All the users that have been created here, were they created manually from the backend and then listed, or were they created from some panel of yours? This is a good question. For user management, for now, since our HR module is not ready, okay? Okay, you created it manually. Yes, for that reason, what we are doing is, for now, we are creating it with our script. So that means, you have, say, 2000 users. If I am wrong, please correct me. You have 2000 users or 2000+ users. It could be 3000 or more. That means, you are managing these 2000 users from the backend, from the Oracle backend. Right, right, yes. We currently have... That's fine. That was my question. Let's go back to our system. Okay, my current user count is 5,488. Okay, 5,488 users, and all of them are managed by you through Oracle, not like from a panel. Although I know this is not how it's done. I'm just asking for confirmation. Yes, when our HR... Now, here, my next question is, for example, you showed us Sales Force, you showed us Market, you showed us Sales Center, you showed us Accounts, what the situation of the accounts is. These things will affect other modules of this module, right? Whatever you change here, that thing will affect somewhere else, or the data will be pulled somewhere else. Right. Or transferred, whatever it may be. So, for that thing, have you done any thinking, or is there any document that, no, when I work on Accounts, Accounts is connected to 10 tables, the data will fall into these 10 tables. Or from these 10 tables, then the data will be pulled. Is there any such thing? Okay. No. Here, our components are basis. Okay? Suppose, sales order, okay? Or an invoice, that's one component. Integrated with it is our Fico, finance. Okay? When? Whenever I make a dispatch, that means what? My stock is decreasing. If the stock decreases, what happens? My value decreases. As soon as I deliver this to the customer, then what happens? The transaction flow increases here, and the stock decreases, it's realized. Okay? So, these are integrated. Okay? But it's not like there are fully oriented documents through which, for example, I am looking at SD, maybe our Fico manager, maybe he wants something. Okay? In that case, what are we doing? Our database access is with them, they properly know the constraints from us, that in this table, when I push or retrieve any data, in that case, what can happen. In that case, we define that these are mandatory. Okay? Then he does his work his own way. Okay? Okay. That means, now, for example, you have done something, is there any document for that? Or, how do you convey it? The process? How do you convey it from one department to another, or from one developer to another, or from one manager to another? The communication? Our change communication, change management, change, or a risk factor comes up, or an enhancement factor comes up, okay? In that case, we, when I am going to develop something that has a regression impact on Fico, in that case, I sit with the Fico manager. Okay? Then we design that task, and after designing it, okay, we break down that task very nicely, like a story, okay? And for this, what kind of code will be needed, what the logic will be, that is created and passed on to my developer. Okay? Okay, that means you give more importance to the design. After the design is done, everyone works based on that design, right? Right, right. Okay? Let's just... I understand what I needed to. Okay, now I come to user location or geographic. In the case of geography, you have used Google, you have used Google API, custom API. Now, if you go to user location, your this data, this data is saved on Google, right? Or is it in your local... No, no, this comes to our storage. It's not saved on Google. That means it's not saved on the API. No, no. It won't go to Google. It will stay in our storage. Okay? Okay, that's fine. So, if this... you said Google has some balance or something. Can you share with me what kind of approximate cost is being incurred for this process? No, in that case, what happens is, the Google location, when we work with it, okay? Then, that user's real-time location, when we want to see it, okay? In that case, we use Google's location API. In that case, there is a billing issue. Okay? Otherwise, what we have done is, instead of its real-time, we are setting it for 10 minutes. Every 10 minutes, it sends us data from the app. Okay? No, no, I understand that. What I want to know is that through the API, whatever you do, some elements are used, right? Maybe you don't use the full thing, maybe you use 10%, 90% is stored here. That's what I want to know, that the API you are using, what kind of charge is Google making for that API? In that case, we are now, what we are doing is, bypassing Google, okay? We are turning on our socket server. We are working with the socket server. It is now under research. Okay? So that we can use Google's this API, but the notifications will come through our socket server. So that Google... our data won't reach Google, and Google won't ask us for data. Okay? In that case, we can eliminate this costing. We have done quite a bit of work on this. Okay? For doing this, have you made any specific documentation or anything, that which process... have you done a business analysis, that for example, Google is charging you X amount of money now. The work you will do, if you do that work, it will... you will reduce it by a certain percentage, or no money will be charged at all. Has any business case been made for that? No, that hasn't been done, but we can do it. Because a few days ago, when we were cutting off Google's service, we saw many things. If you want, I can provide that to you. Okay? What I need here now is, because whatever we do, we will do it for a specific business decision. Okay? Why will we do it? For a business decision. Because based on this one decision, my business will profit, my business will have a loss, both things will happen. What do we see here? Profit and loss. Okay? When we do any work. So, if there is a profit, we will do the work. And if there is no profit, if there is a loss, then we will not do it. Right? Or, we are having a loss, but we still need the thing. We have to do it. That means, we will still do it. Maybe after going to a certain level, it will start to become profitable. This is the business process. So, what we need here is that this Google API you are using, the usage, what kind of money they are charging. One. Two, for bypassing it, what methodology are you using, and how viable is it? Okay? Now, for example, you used a methodology for bypassing it. Using or building a methodology also involves investing money. That can be in any way. And that thing, in the future, how it will bring results, that also needs to be seen. Okay? So, I think, if you can share with me the details of this matter, we can have another conversation, like okay, you are getting this facility from Google. For this, Google is charging this much. How much percentage of that can we reduce, and based on that, this bypass thing that we are doing, how will we do it and what end result can we bring? We need this thing. I understand. Okay? I will try to give you this data. Okay? And apart from Google, the other matters, I have more or less understood them. Thank you very much. It seems you have very good knowledge of this matter. But the problems here, or the gaps, that we will overcome over time by working together. That's not a problem. The main thing here is that we identify what is the scope to do. Or what can be done. Or how we can be more reliable on automation rather than manual intervention. These things, when we can identify them, then bringing real results will take time because it's a huge system. And now, my last question is, this whole thing that you showed, from this, if I want specific reports, is there anything done for that? The report could be like what? For example, the report could be something like, you... if you go to... that... if you go into Bangladesh... and in this Bangladesh, how many divisions you have, at a glance, that how many divisions you have here. Division-wise, how many people are working. Then lower level, from top to lower level, the kind of reporting needed, for knowing, is that done here, or have you done it in a way that... Right. For this, we have some report sections, okay? Report sections are there. In the sales force, okay, we have quite a few reports, okay? Related. Okay? We... this is all specified by the current stakeholders, how they want to see it. That's why it was created. Okay? But what you are asking for, that's also small. I mean, a report like this is not a problem for us. Okay? It can be created. That under Bangladesh, how many divisions there are, how many zones there are, who is connected where, what the situation is, a total overview can be given. Okay? There won't be a problem. For example, the thing I was talking about, is there anything that, for example, in the Dhaka division. The zones that are in the Dhaka division, from those zones, how much money is being generated as income, or in which area, how much due is happening. Have these things been done for you? They are there. Evaluation report, okay? If I run a report here...
Okay. Here, it seems it's getting stuck. It's a problem with the Meet, okay? For example, here if we see, a Dhaka Depot, Dhaka 2, a small area I'm taking to run it, to see what comes out. Sales performance, sales performance, this... an evaluation report is there, I believe. Yes. If we look at this, just for our... Dhaka Depot...
Let me run it for a small area, then it will be quick. Otherwise, we will just look at this. We have an evolution report. Let's see. This report is taking a while. I think there's a problem with the channel. Let's go with this. We are running a report for a Dhaka Depot, for a region. Let's see the evaluation report for that place. We have multiple reports here, for their needs. Okay? But to make the system, you know, what is needed, what you are asking for, that is, as a system owner, when I will have an overview, okay? Is there that kind of report generated for us? Okay? So, a report like this hasn't been needed for us yet, so we haven't asked for it. Okay? Okay.
Alright, it has come in production. The data has come perfectly. So what is here? The employee history. Okay? So far, how many invoices he has had, what his sales were, what the collection was, if there are any dues, and visiting days, etc. Through this, we can see if this person can be given clearance. For example, he has about 2,31,698 taka due. Okay? We make this clearance certificate printable from here. Okay? This is what we give here. Okay? This is production data, it's not inaccurate. Ours... since we are showing it in the test environment, some anomalies are appearing. Okay? So what key operations do we get here? We get to transfer. And during the transfer, if we want, we can send him to another sales area and bring that sales area's person to our current one. We can swap. Or we can promote him to a specific sales area. Okay? And here is assign. Assign is, suppose, we have a territory that is vacant or a sales area is vacant. There, if we want to place someone, then what do we do? We assign from here. We assign that employee. Okay? We select the employee and give his joining date, then he gets assigned to this. Many times, it happens that a territory's MIO suddenly leaves the job. That becomes vacant. Who controls that territory? His manager, who was there, he does. Okay? The manager controls it. So, at that time, maybe someone new comes there. In that case, what do we do? We assign him. We post a salesperson there. We call that 'assign'. Okay? So, this. And we here... we can see the user location. Meaning, the sales forces of my this sales area, where they are, we can see that in real-time. Okay? Currently, we are having a little problem here because these are related to... since we use Google, there are some dues with Google's... you know... on our part, that's why we have put some on pending. So, a total... if we want to start this again, then we have to go back to Google again and clear the invoices. Alright. Another part is geographic. We have done that. We will say that this is 70%. Look, here... look, this... this a specific diagonal area, we have set it. Okay? A diagonal area is there. Through this, we can map a specific, you know, area. That this much is his sales area. Okay? For example, here, if I edit this, if I say that this will be a bit bigger, then this part along with it will be included. Okay? Okay? We can also create this. Here, if we want, that no, this and this will be combined, this and this will be combined, and this will form a region, that is possible. For example, if we narrow this down a bit... we are currently in Sylhet 1. If we now go to 101, an area... okay? If we look at its geographic... it hasn't been done. That means, there is an opportunity to do it. Okay? We can also create this from here. That is, his... we will take a... if we go to a place in Sylhet, it would be better. Let's say, this is an area we are defining.
Okay. Here, what will we do? Just, we will... I have told him that this sales... this area is this much. Okay? If this is saved, then its lat-long, latitude, longitude, will be automatically saved in our sales area. Okay? It will be automatically saved. So, this also we can control from here. This part, the pendency we have in this part, the plugins we have used here, okay? There is an issue with some paid plugins. Okay? We, this, in the first version, as much as we have given, maybe in the next version, we will have more opportunity to make it more dynamic. Okay? So, in this way, we can allocate a geographic location. Okay? Alright. And we saw the promo tools. Okay? And after that, we will come to this side. Since these, the sales areas I am seeing here, sometimes it will increase, sometimes it will decrease. Okay? Usually, it keeps increasing. So, if we consider that we have a new... you know... a sales area, a territory has been added, what do we do in that case? In that case, our, the area under which the territory has been added, we will go right there. If we go to Dhaka 2... our Dhaka 2... after going to Dhaka 2...
I will go directly to 207. In 207, okay, these are each a territory. Okay? Territory. And these things you see here, these are each a pocket market, meaning a micro union. Okay? These are chemist points. And here, the doctor's, you know, chambers, we consider them as micro unions. Okay? So, we will not add a micro union, we will add a territory. Okay? Here you see, in 207, I have five territories given. Okay? We will add another territory here. See, under which we will add it, for example, under an area, if there is a territory, next to it, there is an "Add Territory." Then what will we do? We will give it a name, DHK 20706. It will be 6. 6, okay? Okay. DHK 706, okay? We will add it with this name. Time is up. Sir, when I come, I will see and call you. Here, I'm checking it again. Seven...
20706... So, here, a little error is happening. Our test has some data anomalies, which is why the error is happening. Yes, yes, yes. Yes. Okay, I will... A territory... Okay. So the error is a problem. Okay? But this is our operational side, it's fine, it works. Okay? There is no operational problem. Okay? If we... here... actually, doing it in production would be foolish. Okay? There is no problem here. Okay? So, but we can, if we want, we can add them one by one under him. Maybe a region was created, okay? Or some area was created, or some territory, okay? We can create them in this way. Okay?
Okay. Thank you, Sumon bhai. I had enough information. Will you be doing anything else today, or will we end here for today? We can look at a small thing, the sales slab. Okay? If your... it won't take much time. Just a small thing. Sales slab. Okay? We will finish with the sales slab. Alright. Sales slab, sales slab is a... you know... a facility to promote business. Who is it given to? Customers, chemists. How? It is said that if you buy a certain amount of something from me, okay, on top of that, I will give an offer. A discount offer. Okay? This is called a sales slab. Okay? So, for us, for each... Just a moment, I will stop here. I will just stop this recording and start another one.