I told you to do that, if you do that, can you accept it here?
Faria, please get the screen ready.
I will make the payment, I will bring the money. This is a cash invoice delivery.
Sir, I will show the web version, should I get it ready now?
I am talking outside of what the sir said, I didn't get you for the work. I am saying, the two things of yours that I clean...
Hello?
...is gone already. We will show from the app, let's show the app a bit, okay? Log in to the app with an SR. Dhaka depot, okay? Take the test app in the test environment... You were given the latest APK, right?
Yes, sir.
You go to that one, okay? Go to the latest APK. Let us check that one.
...GRN...
Alright, what I am briefing is that, in the case of taking a payment, the condition is that my customer has to be payable to me. In that case, I gave a cash invoice delivery. I will take instant money from him. Another could be a credit invoice that I delivered. In that case, the money will be due. Okay? After a certain amount of time... or... he will pay the due to me. Okay? What do we do when this payment is made? We... for him... the portions I become accessible to, I become accessible to them from my app. From there, we go to the collection menu and make the collection. There is another way, it can be taken from the web. Okay? If there is an accounts manager, accounts man, or DIC, he can also take it.
And... the two... your... here, we take it in two ways. One is, I will take the money by delivering the invoice. Either I will take the money from him, from the customer. The customer who has a due with me, over multiple invoices. Okay? We will see two parties here, we will see how to do the two parts. Okay? Okay, from our app, we first show how an SR collects the money. Okay? We want to collect a payment through invoice delivery. Is there such an invoice, could you please check, Fariha? There should be a pending invoice.
Yes, sir. There are many.
Okay, although we... please give me... give me a chance, I will check the invoice myself from the backend. I will make this one cash so we can see it. Okay? I will make another one credit. ...so it's easier to understand. Okay? Okay, which one will we take? One please, select one.
Sir, let's take the first one. Nikear Pharmacy.
Okay, could you please kindly tell me the invoice number?
...let me get the data ready... The invoice number again, please.
DHK2510048958.
...48958.
This is one invoice. Let me see what invoice this is. It's not showing the invoice now. DHK... one minute... a bit of a spelling... DHK2510048958.
Yes.
...48958. This invoice of mine is... Nikear Pharmacy, right? ...Nikear Pharmacy, right? Yes. ...Pharmacy and this invoice is a cash invoice. That means he is bound to give me the money right now. Okay? He can give the money right now.
So, during invoice delivery, okay? The last time we showed this, let me brief it again. What can be here? If we want, we can reduce a product from the invoice... there is an opportunity to reduce it. ...maybe the customer said no, I don't need... so many... of this product. Or I want one quantity of this product. Okay? Various such events are handled here. So we assume all are done. We showed this last time, last week. Now what will we do? We will proceed. I am giving him the invoice. I went to his shop, gave the invoice, delivered the products, and now I will proceed. As soon as I proceed, since it's a cash invoice, what is it doing? It's asking for cash. Okay? That, give the money in cash. Okay? So, cash... until this is paid, it will not be submitted and the invoice will not be delivered either.
Okay. Faria, you carry on now, in your own way a bit...
Okay. So first, sir, I will take some by check... a little bit. And I will take some by EFTN. Then I will be able to show both.
...let me just brief this matter a bit. That is, at the time of delivering the invoice, there is a payment mode here. They can pay by cash, by check, by EFTN. When a customer is created, as we have seen, we can define their mode there. ...by talking to the customer, how will you deal with us? How will you give your money? Then they mention it here. Okay?
...one thing, a question came to my mind here. Cash is cash, you understand. You took cash and gave cash. The electronic transfer, that one and the check. Now, if a check is given, how does the system get updated that the check will not bounce or that the check will be paid, or that the check has been paid? And with electronic transfer, do you get to know directly when the transfer happens through that payment, or do you have to do it manually?
No, good question. I... wait a moment. What happens here is, cash, the money I received, okay? Liquid money. That gets adjusted immediately. Okay? And when it's a check, then this money is not adjusted immediately. Meaning, when we take it by check, after taking the check there are some procedures for the check, we will see that. And EFTN also has some procedures, we will see that. Generally what happens is, every day they bring a statement from the bank. After bringing it, they match the statements. ...in the case of EFTN. Okay? Whether it has come in like this. Okay? And in the case of a check, they deposit the check in the bank. When it's deposited in the bank and the bank honors it, then they get an advice again. They match it with that advice to see if it's done. Then they honor it in our system. Then it becomes liquid again. Okay? So, it happens this way. Okay? We will see it step-by-step, okay? Meaning, we don't have any internal mechanism with any bank. For which, what do they do? They have to bring those advice notes every day... and they do the verification this way. After that, when it's verified, honored, then they... the SR's... collectible...
Okay? Here there is an issue, that is, when they give a payment, they can either give the total amount in one mode, or they can give one payment in multiple modes. Maybe there's 4256 taka here, they can give a check for 4000 taka, and give 256 taka in cash. Or 2000 taka by check, 2000 taka by EFTN, and some amount in cash. Okay? There is an opportunity to do this.
So we assume that he will actually give 2000 taka by check and 2000 taka by EFTN and 256 taka in cash.
So if we want, when the invoice is given for payment, at that very moment we can select any one mode. And the remaining part, we collect that later from the collection module. So I assumed that we... check... Sir, the check is not getting selected here, huh? Let me go back and check again.
...this is not necessary, because check will not be selected because this is a cash-only customer. Okay, let me do one thing, for this one I will enable both. Then it will be better, okay? I am permitting him, okay? ...let me mention here, to see these tasks of ours a bit better and to see them in a very short time, we are doing some data tampering. But they don't have the accessibility to do data tampering.
Sir, we can do this or the Popular Medicine Corner 4, this one, he is probably a credit customer.
No, for a credit customer, it will go through before you can even do anything. Right? ...you won't be able to do it with a credit customer. So, let me create that one. That way it will be convenient for us, meaning we can show it.
Okay, this thing we can... we can change it from the web. We showed this in the last session from the customer profile... Okay? ...I did this from the database just for now. Okay? Now you enter again, now you will see all three.
Yes.
So, I will take 2000 taka from this by check.
To give a check, we have to provide a document number here. I gave it, doc number 123. ...today's date, have to select the bank. I, for example, gave Bangladesh Commercial Bank, gave Commerce Bank. Have to select the branch. Selecting all of these is mandatory, these are all required fields. I gave the account number ACC 123456. And here there is a 'choose file' option where I can upload a picture or any document. I uploaded a picture, any picture.
Here we won't actually say picture, we will say a scan copy of the check.
...a scan of the check, the picture of the check. So if I submit, then it will take the 2000 taka collection and complete the full delivery.
...I can see that Nikear Pharmacy already has some cash due and it's already showing the total amount. If we go to 'view payment', we can see the payment as well.
...we can see. ...go to view payment... here is the money. ...he gave 2000 taka, right? Okay, 2000 taka. So, what did he do here? He delivered an invoice, and from there he took some money. ...actually, the policy is that he has to bring the total money. But for them, we have kept it a bit open here.
Either what can he do? He can make another collection... which Faria will show now. That he can take the remaining money in another mode.
Here if we press plus, if we press plus from this history, then he can give it immediately. And after a while I will show you how, after exiting this, I can make a collection from another place. ...look at the remaining money, the remaining money is 2256 taka.
Please take 1000 taka in cash.
That means if a client gives money, he can combine three mediums at once to give the money.
Right, right, yes. We have kept this as a facilitator, we have kept this facility because many times such cases happen.
The remaining money, you... take it in EFTN. The remaining money, okay? Take it, okay? We will see the customer's payment separately later. Okay? I am giving the remaining money.
I didn't use 'choose file'. I submitted directly.
Yes, meaning, sometimes it is seen that they can give it without a picture, we have kept such an option.
...it's already delivered and now I understand that from him, against this invoice, we will not get any more money. Okay? So, this was at the time of invoice delivery, at the time of invoice delivery we did this, okay?
This was how we took collection through invoice delivery. Now the thing is, sometimes some customers are credit customers. For example, now deliver a credit invoice. ...the money that he will not give, maybe the invoice was credit, that's why he will not give the money right now. In that case, the invoice will automatically be delivered from here. Where will we get the money then? We will take it from the customer then.
Okay, this is a credit party, right? This money, when I deliver this, I will proceed...
...he wasn't there anymore... cash... it has become cash. Okay, let me make this cash, credit...
Give me the invoice number for a bit.
DHK2510049805.
...this is credit... this one probably sir, it has a due... no, today is the 30th. Isn't this an old one?
Now, go back and enter again.
This one.
...805, right, sir?
What's the matter?
Sir, should I proceed now?
No, I'm getting this.
Oh, what is this, do you know what the issue is? He has some payment dues remaining, from previous invoices.
Let me mention one thing here, when they go to deliver, then another thing they will... get. If this customer, maybe this invoice is credit, but he has some previous invoices which are... their due date is over. Then it will ask for the money for those.
I will... I will interrupt Faria a bit here. The thing I showed yesterday, changing the payment due date. We will show this option again on the web. So, let me show the interesting part of this, why.
Okay, Faria?
I am turning off my screen share.
Is my screen visible? ... It's not visible?
It is visible.
The customer is Popular... Popular Medicine Corner 4.
This is the situation. Yesterday we were saying that, look, when it becomes due, then all the invoices under him will turn red. What does that mean? All of them have passed their due date, long ago. So what can be done? On special request, their due dates can be extended. Okay? We will do exactly this task.
Let me extend it a bit. ...one to March 12, another to 18.
The money it was asking for there, it wasn't actually asking for that invoice's money. That invoice's money was only 400 something taka, right? Something taka, yes? ...it was 422. And it was asking him for 2500 taka. The 2500 taka was the money for all these total invoices that are remaining for him.
Then he won't have any more dues, okay? A little, please proceed a little, okay?
Which one is this? Popular Medicine Corner.
Okay, since this is credit... it still shows.
Let me do one thing, let me take this 200 taka from collection, then I can show it.
If you take it from collection it won't work, you...
Sir, in collection, Popular Medicine Corner, I will take it from him. Then that collection will be shown. After that I will show the thing from here.
Sir, I was saying that let me take this money from collection. After that... in that case, the collection module is also shown.
Another way, the delivery due date, the due date delivery that remains pending after delivery, the due payment, that collection... we can collect from the SR, from the collection tab. This is usually brought from customers who have already been delivered to before. So if I go here, a very big list of collection history comes up...
Now if you go to the plus icon here, then we get an option to make a new collection. In the new collection list, it shows here which customers have how much due. A big list is shown. And from here if I select my Popular Medicine Corner 4... How much? It shows 5000 something? Here sir, it shows 4000 something. The total it shows is probably 4500 something including the chalan. So we can see another thing here, besides check, EFTN, and cash, there is also chalan. This is usually for customers for whom chalan is enabled, if they want to give it separately, they can give the chalan separately too. So since I showed check once, I will start with chalan.
The problem with this is in the chalan. Look here. Look here. Everything is due on chalan. Everything has become due on chalan. Okay?
So I will receive the chalan, since all our problems are with the chalan. There is a due amount of 601 taka on the chalan. If we want... we can give an attachment of the chalan's copy, or there is an option to submit without giving it. So I submitted without giving it.
If I go back to the collection history again, then I will see at the very top of our collection history, the item that I just took today, that item has been listed. Now I can do one thing here, if I feel that no, I made a mistake, I actually didn't take a collection of 601 taka, I actually took less or more, then if I tap this... if I press it, then it can be canceled. If I just cancel it, this 601 taka will go back to due again and it will be removed from here.
Here I can see that now, after deducting the chalan portion, it has become 3959 taka.
We assume that I am taking it in cash... in check. ...Here, another new feature of ours that has been added today is that if we want, we can add some extra money to the received amount. Meaning, my actual due is 3959 taka. I felt that I should make some advance payment. I want to make some advance payment, so that in the next invoice, that money gets adjusted for us. Then if we want, in this check, instead of 3959 taka, maybe 5000 taka or 4000 taka, whatever they want, we can give that. We also have the option to receive that.
Which one? The advance one? Okay, skip the advance one, no problem.
The advance is like this: sometimes when a customer is making a payment to us, they might give some extra money. Okay? In that case, suppose his amount is 4900 taka, he might have given 5000 taka in cash. So he gave us an advance of 100 taka. That advance is kept as received in our system. Later, we adjust it against any order or invoice. The adjustment part of the development is currently under development. And for now, we have just started the work for receiving the advance.
I just submitted the check.
Okay, now perhaps it won't show me Popular Hospital anymore, Popular Medicine Corner 4 is no longer on my due list, since I have taken that payment.
Sir, I made a mistake with those, I think I took it by check. Now if that check doesn't get cleared, will it... before I know if the check has been honored, will I have to deliver...
No no, we will show that. We will go to the register, okay? So, how many ways did we take it here? We took payment from the customer, and we took payment via invoice delivery, right?
I am showing just a credit customer... if a credit customer directly proceeds, then money is no longer asked from him. That is already delivered.
Although this is a credit customer, this 455 taka has been added as due. Now this again, where can we receive this money from? Same as from the customer. Go to customer, again collection, have to choose the customer. Then we will get that money from the customer.
Here it is, 455 taka. If we can just see at the top. It has come to our list again, Popular Medicine Corner 4, 455 taka due.
Okay sir, I think this is all for our app part.
Okay, we have done these parts. Okay? And after that what did we do? After taking these payments, okay? Now currently our SR, Rubel Islam, okay? I think it's Rubel Islam, right? He has some cash liquid, cash money, and he has one check and one EFTN. So what will he do? He will come to accounts and deposit it accordingly. At the time of depositing, what will it do here? When he goes to the accounts department, then in his name, how much hand cash he has, it will show that. Okay? And in which one there is check and EFTN, that will automatically fall into our related register. Those registers then have to be verified and honored. We will see that now in the web part, that is the job of the web part.
My screen is probably already shared, right? ...Let's go to that. That is, collection. I am here as a DIC, I went to collection. After going, there is some old data here, a lot of data. It will take some time. So much data is never in any depot. Theirs is cleared day by day.
Okay here, one thing is that, you are doing the total thing here, you are looking at the accounts. Now, suppose, if someone defaults, that he is not paying his account but you are repeatedly giving him, giving him goods, okay? Through some means. Is there any system built here for you to raise this, that automatic messaging will come or those who are at the top level, who will make decisions, a message will go to them or something.
No, there is nothing like that. This is an upcoming...
Or to raise it specifically, the issue, that this is happening again and again, we have to raise an alarm for that.
Your voice has stopped.
Faria, can you hear?
Yes, the sir's voice has stopped and I can't actually see either...
It seems they are having the same problem again like yesterday.
Today we will finish within an hour, I have a bit of an appointment, I have to go to the hospital.
Are you guys open tomorrow? Tomorrow is a government holiday.
Tomorrow is a government holiday, we are also not supposed to be open, as it's a general holiday.
My office is not closed for these things. Because closing for these things is becoming too much. This person's birthday, that person's birthday, his father, his wife, his mother-in-law, this is too much. Here, the queen died, even the queen's death anniversary, there's no government holiday for that.
This is a government decision.
Okay, our net went down again here, okay? We are in a lot of trouble. It is seen that many times when we go to work in production, if this trouble happens, we incur a lot of loss. We are not being able to ensure an uninterrupted network. Anyway, that is our aging report, it can be seen from there. Okay? The day we will see the reports, okay? On that day you will be able to see these. Now we will see, from whom did we take the collection? Rubel Mia, right? Okay, Rubel Mia.
Here we see Rubel Mia's... meaning here in Rubel Mia's name, look, there is a collection of 1 lakh 54 thousand 488 taka. And all of it is in cash. Okay? Initially it's in cash. ...the data is very old data, that's why a lot of money has accumulated for him here. Okay? So the latest invoice that we delivered to him, that was, for how much money? The collection was 2000, right? ...30th... here is the 29th... here is 29th December, right? ...or 30th? Sorry sorry sorry, today is the 30th. 30th of December. Here it is, this was today's one. Here, my invoice value was 4256 taka. From that, I have taken 1000 taka in cash. Okay? So, look here, coming here, collection memo, his... meaning, coming to accounts, he can see how much total cash Rubel Mia has. How much cash he has until now. Now, after taking this total cash from Rubel Mia, what will he do? He will print and give a collection memo. But Rubel Mia has two more things. He has brought some checks and EFTN. Now, before entering here, we will go for a bit, we will clear things up there a bit. Although everything can be given separately, okay? For example, if I now, suppose we assume, we finish this. In this case, what needs to be done? From Rubel Mia, he will say invoice-wise, on which invoice, on which date, okay? How much money he has brought, huh? And what is the current due on that invoice?