I was saying that I asked for your computer specifications. I also spoke with your Chairman sir about many things yesterday.
Okay.

I have already posted 20,000 taka. It's a bit late. The report... I have to give him the report.

You mean our hardware resources, right?

The computers you have... the colors and other details you use... if you could provide that.
Okay.
This is for the 24th. Today I spoke with Arif sir about this. Arif sir said that I should prepare one. I have it with me, I just need to prepare it a little. Okay, I am giving it. Today, let's see, after this session, I might have to work a little at night. Okay? I will send it.
It would be good if you did. When I submit the report, I can mention that...
Okay. Alright. It doesn't get messed up then.
Should we show our requirement here or the existing one we use?
Show the existing one. And also state what you require, what you are expecting. I will suggest something based on that ratio.
Because, because what we need, we are using a much lower grade than that. And even after mentioning it, we see there are budgeting issues here, financial matters are involved. So, you see, sometimes we ourselves can understand this. That's why we can't express our demand so broadly.
Okay? But the requirement, if we think about it in an exact sense, then I will probably give our existing one, and alongside it, I will also provide a standard device that would be better. Okay?
Yes, yes.
Yes.
It will be better.
Alright, okay. Then let's go to our... yesterday, where we were...
Let me see if I can do it this way.
We were probably in 'Products', right? No, no, sorry, 'Customers'. We had two tables left inside 'Customers' to look at. We will go there today. Today our journey will be to see these two pending things, and then we will go to your 'Orders'. In 'Orders', we will see the orders that come from the web, the 'others' order parts, those we will see. Then, Faria, your 'Return', 'Product Return', we'll look at that. I am here by your side. Wherever it is needed, I am here.
Alright, so yesterday we saw 'Accounts' here. We'll go to the live version.
Then...

Okay, okay. It's alright.
Yes, yes, yes, it's alright.
20,110 Taka was sent. Okay.

No, no, no, I'm working on your thing.
Alright.
Here, we have this... the thing that is here...
But through the Dhaka Circuit, it was the same case. He said everything is fixed now.

Alright.
For example, this customer. Yesterday, we discussed the customer's details extensively. Among them were basic information, their business information, their sales area, what a sales area is, we talked about that. And 'Offer'. Customer-specific offers, we talked about that, what kind of offers are there for what kind of customers, how it is implemented, and we also saw the execution of those things, which work fantastically. Then, 'Products'. What I said about products yesterday was that some customers want to see our product as their own, which we call a 'masking product'. Right? For example, they want their name, their code to be on the papers we submit and elsewhere. But when it's being produced in our plant, it's made as our own. We showed this here yesterday. We showed that with GSMDL, meaning the syringe package which is most common, it runs there.
Then there's an 'Accounts' part. This is under our development; it's not done yet. Here, for a customer, their total orders, total invoices, which invoices are in delivery, what their credit limit is, how much available credit limit there is, and how much their due is. We show this thing here at a glance. Right? Although on this side, as we show in the chart, in the widget, their total order, total invoice amount, then your returns, how much that is, these are shown on this side. This is the accounts tab. Okay? Here, basically, many more particulars will come. For example, from here, when and how we are receiving money, okay? And the advance issue is in our development. If a customer wants, they can keep money deposited as an advance. In that case, we will show a ledger here. This is a non-functional ledger. Okay? Just for an at-a-glance view. A small balance sheet here. But our system is much more integrated than this.
Alright. Next, another tab is 'Invoice'. This customer's lifetime invoices, the work they are doing with them, okay, that will be here. And here, these invoices, the initial invoices we are seeing, among them, which ones are due. Okay? The ones that are due, we show those initially loaded. And below, there is a 'Show All' option. If you click on that, we show their other invoices.
Okay?
Yes.
We show the other invoices. Here, there are some... like there's an icon, which means it's a credit invoice. And this icon means it was a cash invoice. Okay? And this is a return. Okay? Cash invoice and return. Replacement, sorry, replacement. Okay? We will see that from here in a little while.
And on this side, there's a lot of work to be done. It can be printed. Okay? Here, another thing is managed. If we look from another customer... for example, suppose this invoice that is there, the invoice from the 22nd, okay, if its due date becomes overdue at some point. Suppose it has a one-month credit limit, so maybe on next January 22nd, its payment due date will be over. Then this will turn red here. They will see the due is red. Okay? And at that time, it will be treated as 'cash due', and it will control all their upcoming orders and invoices.
Then, until this cash due, this due is cleared, their other... any... invoices, we don't allow them to be approved. Okay?
So, how is this controlled then? Suppose, here there is a beautiful system in place. Suppose, one of my customers, Ibn Sina Diagnostic, is a prominent customer. Okay? Sometimes, we need to give them some facility. So it happened that this invoice from the 22nd, maybe it became a defaulter. Its payment due date is over. In that case, for their cash due, maybe an invoice of one lakh taka is pending. That is not getting approved. In that case, what is to be done? In that case, we have a small process here for them, which is only DM-accessible. If they want, they can extend their payment due date a little. For example, if I click here, you will see the upcoming date is the 21st. On February 21st, its payment due date will be over. Then suppose, if for some reason this becomes overdue, then if we want, we can extend it by maybe five or seven days and submit it. What will happen? Their due date will get a little... they'll get some time, okay, some time to make the payment. In the meantime, their pending invoices will have a chance to be approved. Okay? This thing is kept here.
And another thing is 'Hold'. Hold invoice. Okay? So, it seems that for some reason, sometimes... payment issues... okay? There are problems.
The billing store ID that is there, right, in the invoice?
Yes.
The billing store ID...
There's a billing issue with an invoice. Okay? So, for that one billing issue, other invoices are getting impacted. For some reason, maybe he... is depositing money. For example, when a customer gives us money, when they pay us, they don't really... sit around with invoices. Credit customers. What do they do? What is the total due? If the total due is 5 lakh taka, then they might give a check for 5 lakh taka. Then what does our system do? It takes that collection and... we have a process that runs, it sees... the one with the nearest payment due date that is overdue, it pays that one off first. Okay? This way, using the FIFO method, okay? It takes them one by one... and pays them off. Okay? This is our system.
I mean, it's done this way. For example, suppose there are four invoices here. This one has the nearest payment due date. It will pay this one first, then this one. This way, it will adjust. Okay? Their 5 lakh taka... will be adjusted against all their invoices that have dues.
Now, maybe their total due was 5 lakh and 100 taka. Now, they didn't give a check for 100 taka, they gave 5 lakh taka. Then what will happen? The one which has a little fraction left, no problem. Okay? We... maybe some... the last invoice is for 2100 taka. Okay? Then what will happen? From there, 2000 will be adjusted. 100 taka will remain as due for it. Okay?
So, this thing, when our... you know, it automatically arises... what we calculate and find out, okay, and adjust, to control that, they can, if they want... hold one or two invoices. That, no, there's no need to bill with this one. Okay? You adjust outside of this. Okay? Then what will happen? For that one, when we check, yes, this is the nearest, but this is on hold. So we... bypass it and move to the next one. Okay? It's adjusted like that. This facility is provided here.
Alright. After that, look here, there are several other functions here, your... your processes are kept here. One is 'Adjust AIT'. What is AIT? It's when, on a specific invoice, your... this is called Advance Income Tax challan. Okay? They... provide this. For example, suppose this is an institution. Okay? They have to show a challan. In that case, this AIT, they... when they start business with us, they tell us what their AIT percentage will be. That means, if there is an invoice of 100 taka, if they define the AIT as 3 taka, then 3 taka will be paid separately as AIT, and 97 taka will be paid against the invoice. Okay?
This is the AIT system. Now, not all customers provide AIT. Some institutional customers provide AIT, and that opportunity is given here. Now, sometimes it happens that your... our accounts people, when they go to work, the AIT amount gets a bit mixed up. A fractional amount, or it gets a bit mixed up. To adjust that, if they want, it can be adjusted.
For example, suppose there is an invoice for 103 taka. Let's say its AIT was supposed to be... maybe the customer paid 2 taka. Then, the AIT is still remaining. Maybe they will pay that AIT later. Okay? There is an opportunity for that. Now, sometimes it happens that the customer didn't give it. So, how will they adjust that? Then what will they do? For that customer, for that invoice, if they want, they can adjust its AIT. They can increase or decrease it. Okay? Sometimes it's seen that the AIT was 3%, maybe now, due to some circular, the AIT has become 4%. That means, their total remaining invoices' AIT has to be adjusted. In that case, we have kept a control here. If they want, the AIT can be adjusted. For example, here, if you click on 'Adjust AIT', then the remaining invoices that have due AIT, a data of that will come here. Invoice-wise. See, the invoice number is given, and its total amount is how much. Out of the total amount, AIT is 58 taka. That means, out of 2,295 taka, they will give 58 taka as AIT. Now, it was felt that no, they will give 5%. Some provision might have come. Then at 5%, whatever it is here, if they want, they can change that. Okay? What will happen then? That amount will be deducted as AIT, and the remaining amount, after subtracting from this amount, that will be counted as their invoice due. Okay? This changing facility is here. Okay?
We are in production, so I didn't tamper with it. And your... multiple, bulk... bulk changing opportunity is there. If you do it here, if you save, then all of them will be adjusted together. Then, from that specific invoice, that amount, excluding the AIT, will be collected as due in our system. Okay?
There is another one here, 'Adjust VDS'. Okay? Your... this is a system similar to AIT, a... provision has been kept. Here, VAT deduction system, VAT Deduction at Source. Okay? This... I don't know yet if any of our... specific customers give this, but we have enabled it here. Okay? If any customer gives VDS, then it can be adjusted for them. For example, this one... here if we... this 2295 taka, its VDS is zero. If they want this VDS to be 10 taka, okay? Then what will happen? This 10 taka will be subtracted... I mean, when they give the money, then this 10 taka will be subtracted plus that AIT which I had made 75 taka, that means 85 taka will be deducted, and that will be shown as their invoice due. Okay? This is still not... started anywhere, as far as I know. Okay? But we have kept this provision here. Okay?
Okay. After that, there is 'Bad Debt Adjustment'. What is this? Why is this? I mean, sometimes it is seen that a customer's business goes down. And at some point, it's seen that he closes the business and... he becomes addressless... I mean, he can no longer be reached. Okay? There is no way to reach him, whether his dues can be collected, etc. So, in that case, what will happen? Then his... here, our business process also has to be closed for them. For this, this 'Bad Debt Adjustment' is given. Suppose, another reason could be that the customer has gone bankrupt. Maybe he has a due of 5 lakh taka, he said, "I can pay 1 lakh taka." Okay? So in that case, how is this reconciled? It's done here. By coming here, it's reconciled. It's said that he gave 5,000 taka. Okay? So then in that case, here, my... it has to be said which invoices' money is being adjusted for 5,000 taka. Maybe not all invoices, maybe... for example, here you see invoice... this is still not... this is a dummy data I'm showing. This is under our development. Okay? So, in that, what will happen? Then he will say that this 5,000 taka, which invoices he gave it for, he paid for. The rest will go to his bad debt. Okay? So this is... our work is in progress. Okay? We will probably release it soon.
So inside the invoice tab, there are quite a few operations. Among them, the first operation is that he can, if he wants... extend the payment due date. To give the customer a... provision... I mean a facility, to... your... adjust his due a little... extend the due date a bit and to approve his next invoices, pending invoices, this is a facility we have kept. They can adjust their AIT, their VDS, and bad debt adjustment.
I have a question here.
Yes.
This... you said that some functionalities are not 100% developed yet. So, do you manage this from the backend now? Manually?
For now, yes. For now, Bad Debt is managed from the backend. Okay? This is almost... it's almost done. Okay?
So it's not in the app yet, right?
No, no, this is not a function of the app because this is not the work of the sales force. This is the work of the distribution and accounts departments.
Okay, okay, I understand.
Alright.
And then, another one, a credit limit, we have kept a... tab here where... for example, for this customer, they are active in four territories. Two territories are active, and these two territories are now inactive, but they are here as logs. Currently, they are active in these two territories. Okay? And these territories... for these territories, one is 30,000, one is 20,000... credit limit is given. Okay? If you want, you can click here to see it. That, the credit limit's details. That this customer always gets a 10% discount. And their credit duration... and multiple... we show it here. Okay? And another part of this is that the credit limit can be created from the web part, which we saw in the last session, that credit limit can be given from... your... app. Generally, it's from the app, but if you want, the credit limit... you have the opportunity to give it from the web. For example, for our GSMDL, we have kept the opportunity to give it from the web. Okay? Since we've kept it for GSMDL, for this user, we haven't enabled it. Okay?
This is our... customer's profile... a brief I gave. Okay? The total demonstration I gave. Okay? Are there any questions here?
No, no, I saw how you manage it. So, no, there's no problem. Please continue.
Alright. Okay, then let's... our next... another one of our features...

Alright.
Now we will go to our... 'Order Place'. We will go here. We will go to the test environment for a bit.

Okay.
We... what we have seen is that orders are placed by the sales force. They are in the market, they are in the field. They place orders through our app. These orders are usually chemist-based orders, general order types. But besides this, there are some exceptional orders that are managed by the distribution department. For example, Staff Sales, Export Sales, Free Issue, Tender. These types of orders are mainly placed by the distribution end. We will take a look at that. We will go to our Sales. Inside Sales, there is Sales Order. Okay? Sales Order. So here, the one from distribution who is there, the DIC, he can, if he wants, place a general order. On behalf of a request from a customer or higher authority, they can place a general order for any customer. Okay?
Okay. General order, suppose for any territory, under that, any territory...
And then, under that territory, the selected customer.
So if he wants... he can place an order. Okay?
Okay, accordingly, the order can be placed. Which we do from the web. Okay?
So, similarly, we will place an order here, just for show. This one, for example, what did we do? We chose a customer, and the customer's details have appeared on the side. And along with that, this customer, in which territory they are, that's their MIO and their area manager, who the manager is, that too we are showing. I mean, the person who will place this order, a DIC, he will also, in that case... have an idea of whose order he is placing.
Alright. Then, here, see, there are several controls. Among them is that since it's being done from the distribution end, that means this customer might be in multiple territories. For example, in three territories. Which territory am I selecting? Here, it's Central Hospital 2. But this territory, this customer is also in 1 and in Central Hospital Lab Report. We will find him wherever we go. So we... from here, we can place an order for him, for another territory. But this is by default, as it's check-marked... this one. Now, it's check-marked. This is what I'm assuming, I will place it here.
Along with that, our SR, which is not mandatory here, that at the time of delivery... sorry, at the time of placing the order, it has to be selected. If we want, we can... if it's a custom order, then we can select the delivery date. We gave Kabul Molla and said it will go on the 31st.
And then, Add Order, Add Products. In Add Products, see, the product's list, the available list in this depot, the list of all products has come. And if there is any offer, then along with it, the offer is also being shown. We created this yesterday, AMX 1:1.
I am seeing it.
There is no other offer, probably.
Alright, no problem. We will place an order. We saw yesterday that if there is an offer... for example, this one, this one has 5:1. Arset. And we took one Avamist. We took Ever Doctor 10. We took it. Then... we took one quantity of each. And if we want, this... your... for this one, there are five, we'll get one free. Let's update this to five.
Oh, there was a 5% discount, sorry. This customer gets a 5% discount.
Alright. Okay.
So, the order is like this. You can adjust the quantity, add notes if you need to, and then place the order from their end. Since your... distribution head... the distribution in-charge is placing the order, it means this order will not require further verification for these types of general orders. Okay? This is their policy. In that case, what will happen? The order will go for approval. After it goes, we saw order approval in the last session. Still, let's see if this order has come here.
And
Unique Hospital. Alright. This is that order. Okay? And it has been placed in In-Exact. But this order will not be allowed to proceed because this customer has a due amount. 1271 taka is due. Okay? That's why this will not proceed. Okay, good. We just saw a little while ago about extending the payment due date. Okay? That thing, when we... for any customer, we will go...

I have to find that data.

This one is from Unique Hospital PLC.
See here, it's showing red. Why? Because all their... see, the invoice date was July 31st, okay? All of them are overdue. That's why, if I try to change it here, see, this is October 29th, that has passed. That's why the payment due is blocking him there. The invoice is not being allowed. Okay? So, now if he wants, the DM can... change this, I mean, permit him. I showed this thing here. That in the... place we saw earlier, he didn't have any due, so it was showing like that. And this one, see, it comes here and blocks him completely. That no, you are not permitted due to... you have cash due.
Okay. So we've talked about this. The order approval screen. Okay? We won't do anything more with this. We'll go to another type of order. This was a general order. Now, what happens is that sometimes they have staff sales. What kind of thing is that? Where his company's some people, his... some... products are given to them. How is that managed? For that, look... his... there is a specific territory. Okay? In that territory, those... customers are kept. For example, Medichem Pharmacy is a common customer that is built here. So, by selecting this customer, who is actually taking it, we... show that here. I mean... for whom it is being given. For that, look here, there is 'Person'.